Privacy Policy

Last updated: May 26, 2026

This Privacy Policy describes how Molisa Health Services Inc. collects, uses, and protects your personal information when you visit our website at https://www.molisahealth.ca or submit information through our forms. By using this website, you agree to the practices described in this policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device.
• Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, we use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool, if available, or through Your browser/device settings.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

• Cookies Policy / Notice Acceptance Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies allow Us to remember choices You make when You use the Website.

For full details on the specific cookies we use and how to manage your cookie preferences, please see our Cookie Policy at https://www.molisahealth.ca/cookie-policy

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• For the performance of a contract: the development, compliance and undertaking of any contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.

• To provide You with news, special offers, and general information about services which We offer unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For other purposes: We may use Your information for data analysis, identifying usage trends, and improving Our Service.

We may share Your Personal Data in the following situations:

• With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of Our Service or to contact You.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data.

• Usage Data

  • Website analytics data: up to 24 months from the date of collection.
  • Server logs: up to 24 months for security monitoring and troubleshooting purposes.

Usage Data may be retained longer only where necessary for security, fraud prevention, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

RECRUITMENT FORM DATA

Phase 1 of our recruitment process collects your name, contact information, professional designation, and resume for the sole purpose of initial screening. This data is transmitted securely to our clinical team via encrypted email and is not stored in our website database.

Phase 2 credentials — including registration numbers, police check results, immunization records, and references — are collected only after a successful initial screening interview, through a separate secure process managed by our Clinical Director.

DATA SECURITY

We implement industry-standard technical and organisational security measures including SSL/TLS encryption, restricted database access, and secure file handling to protect your information from unauthorised access, loss, or disclosure. Sensitive professional documents are never stored on our public website server.

DATA RETENTION

For care professional applicants specifically, the following retention periods apply:

Phase 1 application data: retained for 12 months from submission date.

Phase 2 credential files: retained for the duration of the working relationship plus 7 years for legal compliance.

Inactive candidate files are purged or anonymised after 18 months unless the worker requests to remain in the active pool.

YOUR RIGHTS

Under PIPEDA you have the right to access, correct, or request deletion of your personal information at any time. Contact: connect@molisahealth.ca

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: connect@molisahealth.ca

LAST UPDATED: May 2026